TYPE: Team project

TEAM: Will Royster, Megan St. Andrew, Henny Tasker, Guanrong Wang

ROLE: Project manager; Lead presenter

COURSE: UX Research and Design Mastery Course | UMSI

TIMESPAN: Winter 2020

CHALLENGE: “Being Not-Rich at UMich” is a grassroots movement to provide students from low-income background with a community-generated guide for navigating the University of Michigan. How might we improve the guide by encouraging contributions and systematizing low-effort moderation?

SOLUTION: Adding features to Google docs to make this asynchronous tool more useful for trustworthy grassroots community engagement.

TOOLS:

• Figma

METHODS:

• Heuristic evaluation

• Interviews

• User testing

• Prototype testing